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Privacy Policy

Effective Date: January 1, 2024 • Last Updated: January 2024

1. Information We Collect

We collect personal information you provide during the application process, including your legal name, email address, phone number, province of residence, and professional background. We also collect technical information about your equipment setup and internet connection for readiness verification.

2. How We Use Your Information

Your information is used to process your application, verify eligibility, facilitate onboarding with the Arise Platform, provide operational support, process payments, and communicate about opportunities and network updates.

3. Information Sharing

We share your information with the Arise Platform as required for registration and program participation. We may share information with background screening providers and payment processors. We do not sell your personal information to third parties.

4. Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit and at rest, access controls, and regular security audits.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

You have the right to access, correct, or delete your personal information. You may request a copy of your data or ask for deletion by contacting our support team. We will respond to such requests within 30 business days.

7. Cookies and Tracking

Our website uses essential cookies for authentication and session management. We may use analytics cookies to understand how visitors interact with our site. You can manage your cookie preferences through your browser settings. Disabling essential cookies may affect site functionality.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new effective date.

10. Contact Us

For privacy-related inquiries, please contact our data protection team at privacy@wingmanetwork.com or write to Wingman CX Network Inc., Toronto, Ontario, Canada.